Shipping & Refund Policies

Shipping Policy

Free shipping is offered within US and Canada for purchases above $100.00 (except for Toch Sleepsense purchase). Orders are typically shipped out within 3 business days from the date the order is placed. The shipping can take from 2 to 15 business days within US and Canada and is done using Canada Post.
The international shipping prices are reflected when your shipping address is entered upon placing your order through our online store and time of delivery is dependent on location and shipping method selected.

Refund Policy

All Tochtech products come with a 30-day money back guarantee. If, for any reason, you are not satisfied with your purchase, we will accept returns within 30 days of shipment delivery.
- Returned products must be in new condition with original packaging and accessories.
- For returns within US and Canada, the original cost of shipping will be deducted from the product refund amount.
- For international returns, product costs will be refunded but shipping charges will not be refunded.
- To begin your return process please email us at and we will help you.