Shipping & Return Policies
Free shipping is offered within Canada for purchases above $75.00. Orders are typically shipped out within 3 business days from the date the order is placed. The shipping can take from 2 to 10 business days within Canada and is done using Canada Post.
The international (including US) shipping prices are reflected when your shipping address is entered upon placing your order through our online store and time of delivery is dependent on location and shipping method selected.
All Tochtech products come with a 30-day money back guarantee. If, for any reason, you are not satisfied with your purchase, we will accept returns within 30 days of shipment delivery.
- Returned products must be in new condition with original packaging and accessories.
- For returns within Canada, the original cost of shipping will be deducted from the product refund amount.
- For international returns, product costs will be refunded but shipping charges will not be refunded.
- To begin your return process please email us at firstname.lastname@example.org and we will help you.